Keep your accounts secure from phishing attacks and other types of fraud.
As the number of scams have been increasing, hackers are using alternative ways of obtaining your personal information. While scams can occur via email, hackers have been known to target victims through phone calls, text messages, social media accounts, and unsecured WiFi connections in public areas. Often, scammers will spoof legitimate phone numbers from your local area or use familiar email addresses to trick you into giving them your account information. If you offer your personal details in response, scammers can access and take control of your accounts.
You should always be skeptical of anyone contacting you directly, by phone or email, requesting personal information including your account information, online/mobile banking credentials, security questions, passwords or one time passcodes (OTP).
Additionally, you should never send money to a person you don't know. This includes sending money through Zelle® or using a 3rd party money transmittal service like Western Union® or Moneygram®.
Washington Savings Bank has many safeguards in place to protect our customers' personal information. For more information on how to protect yourself from a phishing scam, visit the Federal Trade Commission's (FTC) website linked below.