We take our customer feedback very seriously. Please read the results below to see what others have said about their experience with Washington Savings.
"I just switched from a big bank to Washington Savings and I must say that I am so pleasantly surprised at the exceptional customer service. I didn't realize there were banks still out there that could provide such exceptional personal service. I look forward to a long relationship with this bank."
— R Brown
"I switched from a large bank several years ago and have never regretted it. Washington Savings Bank offers competitive rates and when I walk in the door people know me without asking for an ID. This is a small town bank with large bank benefits and far superior service than you get at the larger banks."
— Joe S., Dracut MA
"I'd just like to let you know that I am very satisfied with the level of service and the prompt assistance that I have received from Jennifer Valadao during the process of setting up my accounts at Washington Savings Bank. Her helpful and professional demeanor reflects well on your bank. Regards."
— Ademola A.
"I do not like the new pages on your website. I think it was difficult finding where and how to see the transactions in my checking account."
— Pauline D
We apologize for the inconvenience Pauline. The online banking functions are almost identical as before, it just has a different landing page that added spending reports on the bottom to help you track your spending.
— Washington Savings Bank
"I recently switched from Bank of America and love it here. Should have done it sooner!"
— Kelly P